Payment and Delivery

How long will I need to wait for delivery?

Delivery of a items usually takes between 3 and 7 working days. If you are not in when your parcels are delivered, the courier will leave you a card, with instructions on how to get your order re- delivered.

Do you have a minimum order?

No minimum order

Are the products displayed on the website in stock?

Everything on our website (AM Web out Let) should be in stock, and real time stock levels can be seen on the site, however sometimes orders do cross with each other and we are unable to mark the items out of stock in time. If this happens we will send you everything we have and we only charge your card with the items we send you.

What methods of payment do you accept?

We accept all major credit and debit cards as payment, and if you want your order quickly, then this is the best way to buy. We are also happy to accept Bank Transfers.

Is my payment secure?

Yes, our site and payment system is secure, however if you don't want to enter your card details online then just select the Bank Transfers option and we will sent you order number via email .

How will my order be packed?

Most of our items are individually boxed, however some are packed in inner carton quantities of anything from 2 to 24.

What do we do about breakages or damaged items?

We sell giftware, so it is inevitable that the odd piece of merchandise can get broken in transit. If this happens please email us at customerservices@amweboutlet.com within 14 days of delivery with your order details including the product codes, quantity and images of the damages. Please note: Images of any damaged items will be required for a refund to be made.